Frenchie dog laying on grass

Frequently asked questions


We know you have many choices when selecting a Dacula veterinarian, and we’re thankful that you’ve chosen us and left us with your kind words.

You have questions, we have answers!

There is no question too big or too small for our veterinary team. We have provided some answers to our most common questions.

What are your hours?

Monday–Friday: 7 am to 6 pm
Saturday: 8 am to 12 pm
Sunday: Closed

What forms of payment do you accept?

We accept cash, Visa, Mastercard, Discover, American Express, and CareCredit.

Click here to learn more about CareCredit.

Do you offer payment plans?

Payment is required at the time of service. We do not offer payment plans, but do accept CareCredit. CareCredit offers different payment options that help spread out your total cost over time.

What kind of pets do you treat?

Apalachee River Animal Hospital treats dogs and cats.

Click here to learn more about our services.

Do I need to make an appointment?

We prefer to see our patients based on an appointment schedule to better meet our client’s needs and to decrease wait times. We will always work our existing patients in for emergencies or same-day sick appointments. If you feel your pet needs veterinary care and you have not scheduled an appointment previously, please give us a call and we will assist you. Your pet’s health is very important to us.

Do you offer boarding, bathing, or daycare?

We do offer boarding and daycare for our patients.

Click here to learn more about our boarding and daycare.

Our kennel assistants offer full-service bathing for both cats and dogs, including nail trims, ear cleaning, and a light brush out. Additional trimming such a sanitary trim can be added for most pets.

Click here to learn more about our bathing services.

Do I have to vaccinate my pet?

Rabies vaccination is mandated by the county and state, and is therefore required for all of our patients (16 weeks of age or older). Other core vaccines are recommended for all of our patients with the exception of previous severe reaction or other medical contraindications. Patients that are admitted for ancillary services such as bathing or daycare, as well as our boarding patients, must have a current exam with one of our veterinarians, a fecal test in the last 6 months, be vaccinated for Distemper, Rabies, and Bordetella for dogs, and FVRCP and Rabies for cats. We are a flea and tick-free facility. If your pet has fleas or ticks at admission, a flea/tick adulticide product will be given at the owner’s expense.

Is it REALLY necessary to give my cat or dog flea, tick, and heartworm prevention year-round?

Our weather is unpredictable, and even in the winter, we experience warm days. Flea, tick, and mosquito activity decreases with cooler weather, but this area does not sustain enough days of cold weather to expect a true off season. Intestinal parasites are a year-round occurrence, and heartworm prevention also keeps these parasites under control.

Click here to learn more about our preventive care.

Prescription refills

We need a 24-hour notice for in-office refills. A recent exam performed by one of our veterinarians within the last year is required for our veterinarians to authorize prescriptions. A negative heartworm test for heartworm test in the last year is necessary for heartworm prevention refills. Upon request, a written prescription can be picked up in our office (please allow 24 hours for preparation).